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Terms and Conditions

Last Updated, May 2026

1. Introduction

These Terms and Conditions govern your access to and use of our platform. By using our services, you agree to comply with these terms.

2. Use of the Service

Our platform provides AI-assisted interpretation of lab results and access to doctor consultations for second opinion.

You agree to:

  • Provide accurate information
  • Use the platform only for lawful purposes
  • Not misuse or attempt to disrupt the system

3. Medical Disclaimer

Our platform provides AI-assisted guidance only and is not a substitute for professional medical diagnosis or treatment.

  • The AI results are for informational purposes
  • Doctors provide guidance based on available information
  • Always seek in-person medical care for emergencies

4. User Responsibilities

You are responsible for

  • Ensuring the accuracy of the information you provide
  • Using the platform responsibly

5. Payments

Some features (e.g., doctor consultations) require payment.

  • Payments are processed through secure third-party providers
  • Fees are clearly displayed before payment
  • Refund policies (if any) will be communicated within the platform

6. Limitation of Liability

We are not liable for:

  • Decisions made based on AI interpretations

7. Termination

We reserve the right to suspend or terminate access if:

  • You violate these terms
  • You misuse the platform

8. Changes to Terms

We may update these Terms of Use from time to time.

Continued use of the platform means you accept any updates.

9. Contact Us

If you have any questions or concerns about these Terms, you can reach us at:

  • Email: support@clinsight.com
  • Phone: +234 806 - 442 - 0456